QUESTIONS AND POLICIES

Bow Canyon specializes in the english riding discipline of show jumping. We have programs that are tailored to beginners, intermediate and advanced riders.

No trail riding available. We are a facility that offers lessons, training and boarding for show jumping.

At Bow Canyon Equestrian riders must be 7 years of age to begin lessons.

Yes, all riders at Bow Canyon Equestrian are required to hold an active Alberta Equestrian Federation (AEF) membership, renewed annually. This membership provides liability insurance protection for both you and Bow Canyon Equestrian. Key Details: An up-to-date AEF membership is mandatory for all riders and is also required for participation in horse shows. A family plan is recommended if a parent assists with handling or tacking up the horse, as it extends liability insurance coverage to them. What's Included With AEF Membership? (Liability Insurance Coverage): $5,000,000 for Bodily Injury or Property Damage. Coverage for care, custody, and control of non-owned horses (up to $10,000 per horse / $50,000 per accident). For full details on AEF membership benefits, visit: AEF Membership Benefits Referral Credit: If joining AEF for the first time, use the referral information below to receive a $5.00 credit on your next Bow Canyon invoice: Referred by: Julie Pollard (AEF #2707942) Please email your AEF membership number to bowcanyon@outlook.com once registered.

Yes! Visitors, friends and family are all welcome! We have a seating area for viewing. Dogs that are horse-friendly are welcome, but must remain on-leash. We also kindly request you pick up after your dog anywhere on the property.

Riders are required to wear a riding helmet, breeches/riding pants and heeled boots. Not sure what to get? Check out Greenhawk's new rider essentials!

Riders in our school program do not need to own their own tack. However we do require riders wear the proper attire, including riding helmet, breeches/riding pants and heeled boots. Not sure what to get? Check out Greenhawk's new rider essentials!

Yes. We offer leasing and purchasing opportunities for our clients. This is limited by availability and rider compatibility. View contact us to see what is available.

Yes! For the safety of you and your horse, and in compliance with our liability insurance, jumping is only permitted during a scheduled lesson with a Bow Canyon trainer. However, clients are welcome to hack their owned or leased horses at any time when the arenas are open for use. If you have any questions about scheduling lessons or arena availability, feel free to reach out to us!

Yes, we provide coaching at horse shows for riders who are in our program. We do not provide coaching for riders from outside facilities.

Yes, if your horse is in one a minimum of 2 services/week program at Bow Canyon.

Client billing is invoiced beginning of the month. E-transfer is our current form of payment.

To cancel a school horse package we require 30 days’ written notice, starting from the 1st of the upcoming month. Due to the high demand for school horse lessons, our school horses are working at capacity, and makeup lessons are difficult to schedule due to limited availability. Therefore, no make-up lessons will be booked for missed school horse lessons. Please understand we have booked arena time and trainers to be onsite for your lesson, so our costs don’t change if you can’t attend. This is consistent with many other kids sports and activities. If you are unable to attend your scheduled class, we will not provide a makeup spot or refund. Exceptions are as follows: If we cancel a school horse lesson due to a horse show, frigid temperatures, arena closure, etc., we will deduct the missed lesson from your next month's invoice, unless an alternate lesson time has been arranged. If you provide 30 days notice in writing via email to bowcanyon@outlook.com for absences of 2 or more consecutive lessons due to vacation, we will reduce the billing by the # of lessons missed.  However, for prolonged breaks, we cannot guarantee the same lesson time will be held unless you choose to continue paying your prepaid package monthly until you return. We will bill at $80 per lesson for 2 or fewer lessons in a month.

To cancel a prepaid owned/leased package or boarding agreement, we require 30 days’ written notice, starting from the 1st of the upcoming month. Reasons for missed lesson: Horse Lameness, Maintenance or Time-off: Makeup rides or lessons are not provided for these situations. Your Attendance At A Horse Shows: Rides missed due to attending horse shows are not credited or made up. Staffing and arena time are scheduled specifically for your prepaid services, so rescheduling is not possible. If you wish to use a different horse to utilize your prepaid lessons or services, please notify the trainers and make arrangements in advance. Rider Absence or Illness: We request 30 days' notice to reschedule a service. For last-minute situations, rescheduling is at the discretion of the trainers and depends on their availability.

Due to our program being at capacity, we do not pause or suspend lesson packages. However we understand that life happens! If you provide 30 days notice in writing via email to bowcanyon@outlook.com for absences of 2 or more consecutive lessons, we will reduce the billing by the # of lessons missed.  However, for prolonged breaks, we cannot guarantee the same lesson time will be held unless you choose to continue paying your prepaid package monthly until you return. We will bill at $80 per lesson for 2 or fewer lessons in a month.